Privacy Policy

Introduction

Welcome to TAG-d. This Privacy Policy explains how TAG-d. ("we," "us," or "our") collects, uses, shares, and protects your information when you use our mobile application, website, and related services (collectively, the "Services").

We are committed to protecting your privacy and being transparent about our data practices. This policy is designed to comply with major privacy regulations, including the EU and UK's General Data Protection Regulation (GDPR), the California Consumer Privacy Act as amended by the CPRA (CCPA), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and Brazil's Lei Geral de Proteção de Dados (LGPD).

Please read this policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information to provide and improve our Services. The type of information we collect depends on how you interact with us.

2.1. Information You Provide Directly

Account Information: When you create an account, we collect your name, email address, and password.
Payment Information: If you subscribe to a paid plan, we collect payment information, such as your credit card details and billing address. This is processed securely by our third-party payment processor (e.g., Stripe), and we do not store your full credit card number.
User Content (Your "Inputs" and "Outputs"): We collect the content you upload to create your graphics, such as photographs and design inspiration (your "Inputs"). We also process and store the AI-generated graphics you create (your "Outputs").
Communications: When you contact us for support, provide feedback, or participate in a survey, we collect the information you include in your communications.

2.2. Information We Collect Automatically

Usage and Log Data: We automatically collect information about your interaction with our Services. This includes your IP address, device type, operating system, browser type, unique device identifiers, the pages you visit, the features you use, crash reports, and the dates and times of your requests.
Cookies and Similar Technologies: We use cookies, pixels, and local storage to operate and improve the Services, remember your preferences, and analyze user activity. For more detailed information, please see our Cookie Policy.

How and Why We Use Your Information (Legal Bases for Processing)

Under GDPR and LGPD, we are required to have a valid legal basis for each of our processing activities. We use your information for the following purposes and on the following legal grounds:

Purpose of Processing and Legal Basis

To provide and maintain the Services
Account Info, Payment Info, User Content.
Performance of a Contract: We need this data to fulfill our contractual obligation to provide the Services you requested.

To improve and develop new Services
Usage Data, User Content (often aggregated/anonymized), Communications.
Legitimate Interest: We have a legitimate interest in understanding how our Services are used to make them better.

To train our AI models
User Content (Inputs & Outputs).
Legitimate Interest: We have a legitimate interest in using user-provided content to improve the quality, accuracy, and capabilities of our AI. You may have the right to object to this processing (see Section 5).

To process payments
Payment Info, Account Info.
Performance of a Contract: Necessary to process your subscription fees.

To communicate with you
Account Info, Communications.
Performance of a Contract (for service-related messages) and Legitimate Interest (to respond to your inquiries).

For marketing and advertising
Account Info, Usage Data, Cookies.
Consent: We will only send you promotional materials or use marketing cookies with your explicit consent.

For security and fraud prevention
Account Info, Usage Data, Payment Info.
Legitimate Interest: We have a legitimate interest in protecting our Services, our users, and our business from harm.

To comply with legal obligations
All relevant data categories.
Legal Obligation: We may need to process your data to comply with laws, regulations, or valid legal requests.